In today's fast-paced business environment, crisis management requires flexibility rather than rigid playbooks. While detailed crisis playbooks have been the standard approach, many organizations are now shifting toward crisis frameworks.
The number of reporters has dwindled. The number of negative social comments has decreased dramatically. You have returned from the war room to your regular desk. So, is the crisis over? No!
Values are the deep-seated beliefs under which each of us conduct our daily lives. Corporations began articulating their values back in the seventies. In essence, the values of an organization should reflect their cultural norms and dictate expected behaviours.