Everyone faces moments that send their temper into orbit. Sound familiar? When anger takes the driver’s seat, most of us don’t exactly morph into Zen masters.
Nonverbal cues don’t just support your message; they often decide how it lands. The classic “words vs. tone vs. body language” finding - also known as the 7-38-55 rule - gets misquoted a lot, but the core idea stands.
Psychological safety isn’t about being nice. It’s feeling safe to ask the “dumb” question, flag a risk, or say “I disagree” without getting punished. That’s how better ideas surface and fewer surprises hit your roadmap.
Strong leaders don’t just manage people; they also ensure that systems run smoothly. Understanding and optimizing your organizational processes is an essential practice of effective leadership.