Blog tagged as trust

If you’re stepping into a new leadership role, here’s the truth: communication isn’t a "soft skill" add-on; it’s one of the main levers you have.

Nonverbal cues don’t just support your message; they often decide how it lands. The classic “words vs. tone vs. body language” finding - also known as the 7-38-55 rule - gets misquoted a lot, but the core idea stands.

Psychological safety isn’t about being nice. It’s feeling safe to ask the “dumb” question, flag a risk, or say “I disagree” without getting punished. That’s how better ideas surface and fewer surprises hit your roadmap.

As a leader, the questions you pose will shape your organization’s conversations about the future and unlock the innovative potential of your leadership team.

In a time when criticism can feel louder and more personal than ever, learning to accept and grow from feedback is a vital leadership skill.