Blog categorized as Communication

One skill I've quietly developed over the years is what I call "velvet hammer" writing. It's the art of crafting letters, announcements, and directions that are simultaneously kind (the velvet) and direct (the hammer).

I like to say my hobby is collecting people. It's a fun way of saying I genuinely enjoy networking.

In our fast-paced world, it's easy to get caught up chasing the next goal and forget to celebrate the wins along the way. However, recognizing achievements isn't just nice to have.

In a world where we communicate instantly and often in soundbites, the art of listening can feel like a relic of the past.

If you’re stepping into a new leadership role, here’s the truth: communication isn’t a "soft skill" add-on; it’s one of the main levers you have.

Communication has two active states: speaking and listening. But speaking isn’t just about the words coming out of your mouth.

Everyone faces moments that send their temper into orbit. Sound familiar? When anger takes the driver’s seat, most of us don’t exactly morph into Zen masters.

Nonverbal cues don’t just support your message; they often decide how it lands. The classic “words vs. tone vs. body language” finding - also known as the 7-38-55 rule - gets misquoted a lot, but the core idea stands.

Text, email, and chat are preferred methods of communication, but in business, these aren’t always the most effective.

In a time when criticism can feel louder and more personal than ever, learning to accept and grow from feedback is a vital leadership skill.

Let’s be honest, receiving feedback can feel uncomfortable. But with the right mindset, it can become not just fruitful, but even joyful.

We live in a country that values free speech, yet it’s becoming harder and harder to talk about opposing views without things getting heated.

As someone who has both served as a spokesperson and coached many others, I’m often asked, "Who is the right person to speak on behalf of a business or organization?"