Blog by Jacqui

You didn't choose them. But here you are. Maybe they were once a solid performer who got promoted one level too far. Maybe someone handed you the team and said "good luck" under their breath. Or maybe they really wanted the job you just got.

In our fast-paced world, it's easy to get caught up chasing the next goal and forget to celebrate the wins along the way. However, recognizing achievements isn't just nice to have.

If you're like me, you like things done in a certain way. Sometimes you get irritated when others, who don't know that, do something you don't like.

In a world where we communicate instantly and often in soundbites, the art of listening can feel like a relic of the past.

If you’re stepping into a new leadership role, here’s the truth: communication isn’t a "soft skill" add-on; it’s one of the main levers you have.