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Events. Conferences. Seminars. Workshops. All have one simple thing in common – people who attend them. They are also complicated to do well and require careful planning to be successful.

One of the skills I seem to have developed is writing “velvet hammer” prose. By that, I mean writing letters, announcements, greetings, directions, etc. that are simultaneously kind (the velvet) and direct (the hammer).

Did you know that our nonverbal cues can speak louder than words? Learn how to align your body language with your words to convey your message with clarity and impact.