Blog tagged as issue resolution

Leadership is not about quick fixes or temporary solutions - it’s about building trust, inspiring others, and driving meaningful results.

As a new leader, you may find yourself in a situation where you must rely on a less effective leader. Perhaps they were once successful but have been promoted beyond their competence, or there seemed to be no better option at the time.

The number of reporters has dwindled. The number of negative social comments has decreased dramatically. You have returned from the war room to your regular desk. So, is the crisis over? No!

We all have them – situations or people that make your blood boil. I don’t know about you, but when that happens to me, I am not at my best. It takes practice to say and do the right things in the heat of the moment.

One of the skills I seem to have developed is writing “velvet hammer” prose. By that, I mean writing letters, announcements, greetings, directions, etc. that are simultaneously kind (the velvet) and direct (the hammer).